Frequently Asked Questions
Everything you need to know about our high-performance athletic wear.
What is the standard shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days via USPS or UPS.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but usually range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Please note that for hygiene reasons, opened adhesive products cannot be returned unless defective.
How do I care for my KT Tape performance gear?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water on a gentle cycle and air drying.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.